Welcome to SwarajX ("we," "our," or "us").
Your privacy matters to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, purchase our products or services, book consultations, use SwarajOS, or otherwise interact with us.
By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Introduction
Welcome to SwarajX ("we," "our," or "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, purchase our products or services, book consultations, use SwarajOS, or otherwise interact with us. By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following categories of information.
Personal Information
- Name
- Email address
- Phone number
- Company name
- Business information
- Billing information
- GST details (where applicable)
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Cookies
- Website usage data
- Referral source
Business Information
Information you voluntarily provide during:
- Growth Bottleneck Audit™
- Discovery calls
- Strategy sessions
- Consulting engagements
- Support requests
3. How We Use Your Information
We use your information to:
- Provide our products and services
- Deliver consulting engagements
- Operate SwarajOS
- Process payments
- Respond to inquiries
- Schedule meetings
- Improve our services
- Send product updates
- Provide customer support
- Maintain platform security
- Comply with legal obligations
Where required by law, we rely on your consent or another lawful basis under applicable Indian law.
4. Marketing Communications
With your consent, we may send:
- Newsletters
- Educational content
- Product updates
- Webinar invitations
- Promotional offers
You may unsubscribe at any time using the unsubscribe link or by contacting us.
5. Cookies
We use cookies and similar technologies to:
- Improve website performance
- Remember preferences
- Analyze website traffic
- Measure advertising effectiveness
- Improve user experience
You may disable cookies through your browser settings, although some website features may not function correctly.
6. Third-Party Services
We may use trusted third-party service providers including:
- Payment processors
- CRM platforms
- Email marketing services
- Analytics providers
- Advertising platforms
- Video conferencing providers
- Cloud hosting providers
These providers process data only as necessary to deliver their services.
7. Data Sharing
We do not sell your personal information.
We may share information:
- with service providers assisting us in delivering services;
- where required by law, court order, or regulatory authority;
- to protect our legal rights or prevent fraud;
- as part of a business merger, acquisition, or restructuring.
8. Data Retention
We retain personal information only for as long as necessary to:
- provide our services;
- comply with legal obligations;
- resolve disputes;
- enforce agreements.
When no longer required, information will be securely deleted or anonymized where appropriate.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no internet transmission or storage system is completely secure.
10. Your Rights
Subject to applicable law, you may have the right to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of your personal information;
- withdraw consent (where consent is the basis for processing);
- request information regarding how your data is processed;
- lodge a grievance regarding your personal data.
We will respond in accordance with applicable law.
11. Children's Privacy
Our services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children.
12. International Users
If you access our services from outside India, you acknowledge that your information may be transferred to and processed in India or other jurisdictions where our service providers operate, subject to applicable legal safeguards.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated "Last Updated" date.
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
SwarajX
Email: support@swarajx.com
Website: https://swarajx.com